Junior Technician

CREST Technologies, Inc has an opening for a Junior Apple Technician located within the central Massachusetts area.

CREST works with educational institutions across the U.S. to ensure the successful deployment of Apple solutions in the classroom.

As a Junior Apple Technician you would assist in the installation, configuration, and integration of Apple products.

The successful candidate will be responsible for strategic thinking in a hard-working, positive, team-oriented environment. Candidates must demonstrate their ability to be resourceful and the desire and motivation to learn.

Familiarity with Apple hardware and troubleshooting

  • Developing, testing and maintaining macOS (baseline) system configurations and iOS profiles
  • Assisting with coordinating the deployment of Apple hardware, macOS, macOS Server, and iOS
  • Working with CREST/Apple Project Management to ensure technical quality on all engagements.
  • A technical knowledge of Apple products from iOS to macOS Server and all supporting technologies.
  • Ability to see the big picture of customer deployments while diving into the minutia of individual technologies.
  • Ability to lead in-depth technical troubleshooting and deployment conversations via e-mail, conference
  • Possess exemplary interpersonal, communication, and leadership skills.
  • Strong writing and planning experience.
  • Ability to act as an autonomous self-starter
  • Management of special projects as assigned, including delivering exemplary results that are aligned with organization goals, cross-functional communication, and managing to an aggressive project schedule.

Key Qualifications

  • General familiarity with networking concepts, including troubleshooting wireless infrastructure issues.
  • macOS 10.14 ACSP certification or an ability to obtain within 30 days of hire via self-study.
  • Experience with JAMF strongly preferred

Preferred Qualifications

  • Familiarity with MDM concepts and Apple’s Push Notification Service (APNS)
  • Familiarity with Apple deployment workflows, including Apple School Manager and Business Manager
  • Apple Certified Support Professional (ACSP) 10.11,10.12,10.13,10.14 or ability to obtain

Interested? Click here to Apply!